Do You Have Questions About Cloth Diapering?

A couple of lines about how it’s normal to have questions and Piddly-Winx is extra awesome at answering them! A couple of lines about how it’s normal to have questions and Piddly-Winx is extra awesome at answering them!

Before You Buy

Every purchase from our website (or in person) comes with a quick-wash and prep guide, but sometimes there are some additional questions, and clarification required.

Here are some commonly asked questions from first time Piddly-Winx Customers:

Do cloth diapers keep my baby dry?

The materials used in modern-cloth diapers have come a long way from the older flannelette diapers. Whether using the cotton or bamboo diapers, both have super-absorbent, three layer inserts included, designed to withstand even the biggest piddles. Also, as a side note, toddlers tend to potty train sooner with cloth diapers compared to disposables, as they actually FEEL when they piddle themselves.

Do cloth diapers and/or diaper pails stink?

Baby poop, in general, really stinks, but disposable diapers do not smell any less foul. As long as you  have a good air-tight diaper pail, coupled with a non-toxic deodorizer (even vinegar will work), you will find the cloth diapers will smell less than your disposables.

Are cloth diapers more work?

In the short term, yes, they take a little bit more work – you will need to do an extra 1 or 2 loads of laundry a week, hang them up to dry, then put them away. However, when you factor in the time to get you and your baby dressed, drive to the store, purchase the diapers after waiting in line, and returning home, every time you buy disposable diapers – you will find that you spend less time with cloth diapering.

Will I have to use diaper pins?

Some people choose to use the older flannelette liners with rubber pants, but these diapers use complete snap technology, which means no sharp pins, no lint-covered Velcro, and no extra rubber pants.

Is cloth diapering is more expensive?

Actually, it’s the opposite. Cloth Diapering is less than half the cost of using disposables. Over a three year period, including power, water, and detergent costs, using Piddly-Winx diapers will cost approximately $922. Using disposable diapers, based on prices from Walmart.ca, diapers will cost approximately $2356.26. In addition to this, your cloth diapers can be reused for more than one child, so you can resell them after you are finished with them!

Do cloth diapers need to be changed more frequently?

Fact: Not true! For cloth and disposable diapers, newborns use approximately 12-16 diapers a day for the first 3 months. In the following nine months, they use 8-12 diapers per day. Diaper rashes occur less often with more frequent changes, regardless of whether you use disposable diapers or cloth – but disposable diapers can sometimes confuse the level of “dryness” your baby is feeling due to their absorbent chemicals inside the diaper. Also, with the cloth diaper, if you place the insert on top of the inside layer of the diaper, if your baby just has a small piddle, you can easily swap out the insert, as opposed to having to change the entire diaper, unlike disposables.

Can I travel with cloth diapers?

Yes, you can! Piddly-Winx cloth diapers have everything you need in one spot – the insert can be pre-stuffed in your diaper bag, and all you need to do is snap snap snap! Fold up the dirty diaper and place it into one of the reusable wet-bags, which can hold 4-6 soiled diapers, zip it closed, and away you go – just as convenient as a disposable, but you aren’t throwing away your money!

Are cloth diapers big and bulky?

If the diapers are fit correctly with the snap sizes tailored to your baby’s size, the diaper should not look bulky at all – it  should fit snugly around the baby’s waist and legs.

Returns & Exchanges

Buying cloth diapers is a commitment, and while we understand that cloth diapering is not for everyone, we do have a strict policies for returns and/or exchanges.

What is your return / refund policy for open, used, or washed products?

We CAN NOT accept any returns or exchanges on open, used, or washed products. This is due to hygiene issues, as well as potential allergy exposures.

What is your exchange policy for open, used, or washed products?

We CAN NOT accept any returns or exchanges on open, used, or washed products. This is due to hygiene issues, as well as potential allergy exposures.

What if I don't know the gender of the baby?

To save costs for buyer, if you are purchasing for a baby whose gender is not yet known, you do have the option to postpone shipping of your bundle until gender is determined, or after baby has arrived.

Please contact us for additional information.

What is your return / refund policy for unopened, unused, or unwashed products?

For refunds on unopened, unwashed, and unused diapers, we offer a 14-day window from time of order delivery.

Return shipping is the buyer’s responsibility.

Refund will be provided within 5 business days, upon inspection of diapers to ensure they were still sealed.

What is your exchange policy for unopened, unused, or unwashed products?

For exchanges on unopened, unwashed, and unused diapers, we offer a 30-day window from time of order delivered.

Return shipping is the buyers responsibility.

Exchange will be provided and shipped within 7 business days, upon inspection of returned diapers to ensure they were still sealed.

What is your policy for defective products?

While defects are very rare, not every diaper is perfect. While we are very careful with our quality control, and inspect each diaper when they arrive, we may miss something. These defects can include:

  • Broken or missing snaps
  • Unstitching along seams
  • Instant delamination of the PUL
  • Black stain on prints from manufacturing machine

Manufacturer defects do not include:

  • Bleach stains
  • Repelling due to use (Fabric softeners, diaper rash creams, etc)
  • Delamination over time (hot water strip, chemical use, etc)
  • Customer abuse (rough use, punctures, staining, pet damage, washing machine staining/tearing, etc)
  • Wear and tear

We offer a 90-day manufacturer’s warranty from date of purchase on all our products – diapers, inserts, pail liners, wet bags, soakers, and breast pads.

If you have any additional questions, or need to process a claim, please contact us.

How much should I buy?

Here are some approximate recommendations for how many diapers you will need per baby, based on the age of your child when you start cloth diapering.

Please note, the fewer diapers that you have, the more wear and tear you will have on your diapers, which will affect the condition the diapers are in when it comes time to sell.

What is minimum number?
  • Newborn to 3 months old – 24 diapers and 24 inserts (using 10 – 12 diapers a day, this gives you enough for 2 days of diapers)
  • 3 months to 6 months old – 24 diapers and 24 inserts (using 8 – 10 diapers a day, this is enough for 2-3 days)
  • 6 months to 1 year – 18 diapers with 36 inserts (using 6 – 8 diapers a day, this is enough for 2-3 days)
  • 1 year to 2 years – 18 diapers with 36 inserts (using 6 – 8 diapers a day, this is enough for 2-3 days)
  • 2 years to potty training – 12 diapers with 24 inserts (using 6 diapers a day, this is enough for 2 days).
What is the maximum number?

While there isn’t really a “maximum” amount of diapers you can have, you do need to be concious of how long the dirty diapers sit – they should not sit uncleaned for more than 4 days, as the urine can start affecting the PUL when sitting for extended amounts of time. Here are some approximate recommendations for “lazy launderers” (ie: ME!), or for a larger rotation, for how many diapers you should have (per baby), based on the age of your child when you start cloth diapering.

  • Newborn to 3 months old – 36 diapers and 36 inserts (using 10 – 12 diapers a day, this gives you enough for 3 days of diapers)
  • 3 months to 6 months old – 36 diapers and 36 inserts (using 8 – 10 diapers a day, this is enough for 3-4 days)
  • 6 months to 1 year – 24 diapers with 36 inserts (using 6 – 8 diapers a day, this is enough for 3-4 days)
  • 1 year to 2 years – 24 diapers with 36 inserts (using 6 – 8 diapers a day, this is enough for 3-4 days)
  • 2 years to potty training – 18 diapers with 36 inserts (using 6 diapers a day, this is enough for 3 days).
Granted, not everyone will fit into these cookie-cutter suggestions (and if you would like a personalized recommendation, please send me a message!), but here are my favourite packages, and why:
New Mom, First Time Cloth Diaperer, and No Cloth Diapering Gear

The last thing a new mom AND cloth diaperer wants (or needs) is stress and added problems. With this in mind, I specifically designed the 24-pack complete bundle for tight budgets and minimal financial strain. This is a one-stop shop, including diapers, inserts (and extra inserts if desired), wet bags, pail liners, overnight soakers, bamboo cloth wipes, and disposable liners…. this literally has everything you need to start.

The only extras you will need over the course of the following 3 years is:

  • Extra inserts (most babies need an extra insert when they start sleeping 8-12 hours at night)
  • Extra disposable liners (optional)
  • New diaper prints that are irresistible (optional, but also a great way to save the shipping to get your order to $99!)

Fit into the lazy launderer category like me? I also have a 36-pack complete bundle available. This is what I use!

Multiple Babies in Cloth Diapers

If you are expecting twins, and are not sure where to start, check out this TWIN pack. It is basically 2 x 24 pack complete bundles, with an added discount. You have the option to double inserts too.

If you are wanting to cloth diaper baby #2, but still have a toddler in cloth diapers, the 36-pack would be an awesome fit, especially if you are thinking about potty training in the next year or sooner. This will also give you a larger rotation when baby #1 is finally out of diapers.

Experienced Cloth Diaperer but NEED Some New Prints

If you already have everything you need accessory-wise, and have all the inserts you want, we have an awesome little diaper-shells-only bundle for parents who just want to add some new colour or selection to their pre-existing stash. You can find the 6-pack bundle here. We also have a 12-pack available, if needed.

New Mom, First Time Cloth Diaperer, No Diapers, but Have Some Accessories

Have your gear already but just need some new diapers? Check out this 24-pack diapers only! You have the ability to customize between regular bamboo, charocoal bamboo, or a mix of both. You also have the option to double up on inserts, so you don’t need buy them later. This package comes with 24 diapers and inserts. There are smaller packages available if you have a couple cloth diapers already.

Purchasing a Gift for a Friend

This is always tricky, wanting to get the perfect gift for a friend without doubling up on something they already have. Why not get them a gift card that they can put towards their larger package? They can be combined, so your recipient can use multiple cards on a single purchase!

Need a recommendation on a situation not here? Please contact us!

Polyester Cloth Diaper Prep

Every purchase from our website (or in person) comes with a quick-wash and prep guide, but sometimes there are some additional questions, and clarification required.

Here are some commonly asked questions on how to properly and effectively prep polyester diapers.

What materials are in your polyester diapers?

Our polyester diapers are made out of a man-made, synthetic material. Because they are not a natural material, prep is much easier than cotton, bamboo, or hemp.

What is your prep routine?
  • If I have any fuzzy diapers, I give them a quick rinse in the sink with a little bit of vinegar (helps hold the colour). This should take no more than 10 minutes.
  • Once wrung out, I simply wash the polyester diapers in my top load washing machine. I do one regular wash cycle, on a large load setting, with the inserts in the same load. 
  • I dry the diapers, usually on the line, but if feeling lazy, I tumble dry.
What kind of detergent should I use with my cloth diapers?

Detergents can make your cloth diapering journey difficult, or very simple. I have done a ton of research online and here with physical products, and I have found a few “really good” detergents, and a few “really bad” detergents. Honestly though, it is going to come down to your budget and preference. Personally, I don’t believe in paying a ton of money for detergent, as the whole point of cloth diapering is to save money.

Here is what you want to AVOID:

  • Chlorine Bleach – can ruin the PUL on the outer covers
  • Fabric Softeners – causes inserts and covers to repel liquid
  • Stain Protection – creates a barrier, causing inserts and covers to repel liquid
  • Scents/Perfumes – mixed with urine, perfumes and scents smell really gross
  • Dyes – can transfer to your white diaper, leaving stains
  • Alcohol – can damage the PUL
  • Soap-based detergents – please visit here for additional informaion)

Before you decide on a detergent based on the above, you also need to determine the hardness of your water, as it can play a major role in your ability to wash and properly clean the diapers.

For soft water, my “go-to” detergents, based on performance and price, is Purex White, and Sunlight Cold Water. If you are looking to spend the extra money on something “exclusively cloth diaper friendly”, Rocking Green and Nellie’s are suggested.

For hard water, while you can used the detergents listed above, you may need to increase the amount of detergent you use, to offset the effect of the hard water. You can also add a water softening agent (such as Borax) to make your detergent more effective. For more information, check out our article on Hard Water Issues and Resolves.

Why do I have to wash my diapers if they are brand new?

Diapers protect our baby’s nether region… do you want to chance anything being on that diaper? Believe it or not, whether the diaper is made at home or in a manufacturing facility, they are exposed to allergens, dust, dirt, chemicals, or pet hair. Just as you would a new pair of jeans, or a new bra, you should always give new items a quick wash.

How much detergent do I use?

For best results, base your detergent use off the detergent manufacturer’s recommendations, and then use less for soft water, and more for hard water. Each company has a different amount of “recommended amount”, especially when factoring the newer 2x and 3x concentrations. Be sure to read each bottle and adjust your detergent appropriately.

Should I boil my diapers to purify them?

No! Boiling can actually can harm synthetic materials, not to mention the damage it can cause to the outer shells. Boiling could melt snaps, or even worse, cause delamination.

Another FAQ Topic

More words here

What is your return / refund policy for open, used, or washed products?

We CAN NOT accept any returns or exchanges on open, used, or washed products. This is due to hygiene issues, as well as potential allergy exposures.

What is your exchange policy for open, used, or washed products?

We CAN NOT accept any returns or exchanges on open, used, or washed products. This is due to hygiene issues, as well as potential allergy exposures.

What if I don't know the gender of the baby?

To save costs for buyer, if you are purchasing for a baby whose gender is not yet known, you do have the option to postpone shipping of your bundle until gender is determined, or after baby has arrived.

Please contact us for additional information.

What is your return / refund policy for unopened, unused, or unwashed products?

For refunds on unopened, unwashed, and unused diapers, we offer a 14-day window from time of order delivery.

Return shipping is the buyer’s responsibility.

Refund will be provided within 5 business days, upon inspection of diapers to ensure they were still sealed.

What is your exchange policy for unopened, unused, or unwashed products?

For exchanges on unopened, unwashed, and unused diapers, we offer a 30-day window from time of order delivered.

Return shipping is the buyers responsibility.

Exchange will be provided and shipped within 7 business days, upon inspection of returned diapers to ensure they were still sealed.

What is your policy for defective products?

While defects are very rare, not every diaper is perfect. While we are very careful with our quality control, and inspect each diaper when they arrive, we may miss something. These defects can include:

  • Broken or missing snaps
  • Unstitching along seams
  • Instant delamination of the PUL
  • Black stain on prints from manufacturing machine

Manufacturer defects do not include:

  • Bleach stains
  • Repelling due to use (Fabric softeners, diaper rash creams, etc)
  • Delamination over time (hot water strip, chemical use, etc)
  • Customer abuse (rough use, punctures, staining, pet damage, washing machine staining/tearing, etc)
  • Wear and tear

We offer a 90-day manufacturer’s warranty from date of purchase on all our products – diapers, inserts, pail liners, wet bags, soakers, and breast pads.

If you have any additional questions, or need to process a claim, please contact us.

Caring for your Diapers

Please note, the fewer diapers that you have, the more wear and tear you will have on your diapers, which will affect the condition the diapers are in when it comes time to sell.

Need a recommendation on a situation not here? Please contact us!

What is 'striping' and how do I do it?

What is stripping? Removing the buildup of detergent or urine residues

Who needs to strip diapers? Everybody!

Where can I strip them? In your washing machine or bathtub

When do I need to strip my diapers? I would suggest doing a strip once a month for maintenance, but otherwise, as soon as they start smelling “off”

Why do I need to strip my diapers? It keeps them fresh smelling and reduces the risk of diaper rashes, and also increases the longevity of your diapers, increasing their value.

Read more here!

What is 'striping' and how do I do it?

What is stripping? Removing the buildup of detergent or urine residues

Who needs to strip diapers? Everybody!

Where can I strip them? In your washing machine or bathtub

When do I need to strip my diapers? I would suggest doing a strip once a month for maintenance, but otherwise, as soon as they start smelling “off”

Why do I need to strip my diapers? It keeps them fresh smelling and reduces the risk of diaper rashes, and also increases the longevity of your diapers, increasing their value.

Read more here!

What is 'striping' and how do I do it?

What is stripping? Removing the buildup of detergent or urine residues

Who needs to strip diapers? Everybody!

Where can I strip them? In your washing machine or bathtub

When do I need to strip my diapers? I would suggest doing a strip once a month for maintenance, but otherwise, as soon as they start smelling “off”

Why do I need to strip my diapers? It keeps them fresh smelling and reduces the risk of diaper rashes, and also increases the longevity of your diapers, increasing their value.

Read more here!

What is 'striping' and how do I do it?

What is stripping? Removing the buildup of detergent or urine residues

Who needs to strip diapers? Everybody!

Where can I strip them? In your washing machine or bathtub

When do I need to strip my diapers? I would suggest doing a strip once a month for maintenance, but otherwise, as soon as they start smelling “off”

Why do I need to strip my diapers? It keeps them fresh smelling and reduces the risk of diaper rashes, and also increases the longevity of your diapers, increasing their value.

Read more here!

Do You Have additional Questions About Cloth Diapering?

We love to hear from our customers! Please, feel free to e-mail us at info@bamboodiapersonline.com with your questions. You can also use our contact form.

Want to learn more about cloth diapering? Check out our blog or our Facebook page.

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